Sign of the times

On efficient use of resources

Here is a good forward from a friend on mine.

Buddha, one day, was in deep thought about the worldly activities and the ways of instilling goodness in human beings. One of his disciples approached him and said humbly " Oh my teacher ! While you are so much concerned about the world and others, why don't you look in to the welfare and needs of your own disciples also."
Buddha : "OK.. Tell me how I can help you"
Disciple : "Master! My attire is worn out and is beyond the decency to wear the same. Can I get a new one, please?"
Buddha found the robe indeed was in a bad condition and needed replacement. He asked the store keeper to give the disciple a new robe to wear on. The disciple thanked Buddha and retired to his room. A while later, he went to his disciple's place and asked him "Is your new attire comfortable? Do you need anything more?"
Disciple : "Thank you my Master. The attire is indeed very comfortable. I need nothing more"
Buddha : "Having got the new one, what did you do with your old attire?"
Disciple : "I am using it as my bed spread"
Buddha : "Then.. hope you have disposed off your old bed spread"
Disciple : " No.. no.. master. I am using my old bedspread as my window curtain"
Buddha : " What about your old Curtain?"
Disciple : "Being used to handle hot utensils in the kitchen"
Buddha : "Oh.. I see.. Can you tell me what did they do with the old cloth they used in Kitchen"
Disciple : "They are being used to wash the floor."
Buddha : " Then, the old rug being used to wash the floor...?"
Disciple: " Master, since they were torn off so much, we could not find any better use, but to use as a twig in the oil lamp, which is right now lit in your study room..."
Buddha smiled in contentment and left for his room.

If not to this degree of utilization, can we at least attempt to find the best use of all our resources at home and in office? We need to handle wisely, all the resources earth has bestowed us with, both natural and material so that they can be saved for the generations to come.

Visit to BIEC Automation Fair

Dev has an interesting article.

http://spearheadatbiec.blogspot.com/2008/12/fun-at-work.html

Here is an excerpt:

“Dev, you and Krithi get ready for the Automation Trade Fair on 10th December at the BIEC”. Those were the first words of SB when he stepped into office on Monday, 8th December.

Believe me, I was on my foot and said, “Yes Sir”. I found out the names of the participating companies, didn’t print it though. I got the cab booked (AC – Tavera); after all we were representing Spearhead Intersearch.

So 10th December it was and we were there at the entrance. It was a fair where around 500 companies from automation and engineering sector were to showcase their products and services. Krithi, a goddess who just came down to earth in a black salwar suit was the centre of attraction and the god himself was just making the girls go crazy in light purple shirt and pitch black trousers.

The setup in BIEC was huge. Sorry, I don’t have any pictures to support the last line but I am telling you, it was indeed a great show. You could actually see faces from almost every part of the world standing in their respective stalls, all looking enthusiastic and charged up (They had to be, it was 11 AM in morning) showcasing all kinds of components and equipments used in factories and automobiles.

However, for us it was a nightmare. I am an electronics engineer and Krithi I believe is also the same and here we are in the middle of Pumps, Motors, Shafts, Belts, Screws, Filters etc etc etc. I always told my dad that I wanted to be a Mechanical Engineer but he never listened to me (Sorry dad. I just pulled you unnecessary into this). We could see people in front of us, we could see them staring at us but we were still thinking as to where and how should we start. Now the famous lines comes into play, Where There Is a Will There Is a Way (Oh!! that rhymed...hai Na? Sometimes I think that I should have been a poet...haha)

Anyways, let the story continue. So we took a round of the entire hall and decided that it’s time to attack the Germans. We were actually looking for faces. I don’t know whether you would agree to me or not, but I think that one can easily make out from the face of the person that whether he is a CEO or MD or someone else and this works with me when relating faces to roles. We were bang on target from the beginning as we bumped into one CEO and then into an MD. Believe me; talking to them is far more knowledgeable and fruitful rather than speaking to some company representative. So we were doing well, actually very well indeed.

There were mostly German companies who have some distributor in India. Most of the Indian partners or subsidiaries were pretty new to the Indian industry. When asked about the plans of expansion almost everyone had one common answer, “This recession has put a halt on our plans of expansion. Maybe in the next 1 year we would think of coming to Indian markets as they hold great opportunities”. Everyone actually praised the Indian markets and still India is sometimes referred to as 3rd world country, strange, isn’t it? We got to speak to lot of people, some were even themselves looking for change (ya ya...dont worry, I have their names and numbers).
We were at our peak of BD when suddenly Krithi’s sandals gave up; I guess it had enough of walking so it just snapped. But that did not stop Krithi from walking. She did not look down or even back down. Spearhead spirit is just great. We then went to other stalls. We also met the officials of a company from Taiwan. They were good, but believe me after we spoke to them I am actually planning to open an institute and name it as Can You Teach Me English? You won’t believe, I had to bend down, fist to match his height and then I had to reduce my rate of speech from 120 wpm to almost 30 wpm. It was a challenging thing to do and you know Dev and Krithi, we are born to take challenges. Anyways, we finally took a break and had lunch at the food court there, Executive Non-Veg meal and a Chicken Club sandwich. It was good. Could have been better if they would have used some extra pieces of chicken. Well, I guess the chicken sale also has taken a hit in this recession period and the chickens have reduced their egg laying capacity. “You don’t give us food, we won give you eggs”, that’s what the chickens must be saying.
The post lunch session was also good for us. We met lot of officials. Showcased Spearhead Intersearch in the best possible professional way. Gave out lots of visiting cards and also collected lots of them. I would say it was a good day. Lot of work done. Lots of contacts made. We may not be able to target them right now, but 6 months down the lane we sure would have a good chance of healthy business with them.

Overall, it was a good exposure for both of us. We have two pictures that we took when we were out of the halls. Actually were so busy working, we actually forgot taking pictures to make this more illustrious. Anyways, something is better than nothing.

List of Small-Medium HR firms

Finally someone has taken the initiative to build a comprehensive list of HR and OD firms doing good work but not so widely known. Here is the link- http://gauteg.blogspot.com/2008/06/list-of-small-and-medium-management.html

Hope to see the list grow with suggestions and new names coming in.

When Mr. Gubin’s wife is Mrs. Gubina

Here is a nice article I came across. Old one though. But makes for good reading.

It’s important to learn the nuances of business etiquette in the country you are visiting.

A young vice-president of a large Indian engineering firm went on his first business trip to China last month and had, quite thoughtfully, taken small gifts for his hosts based in Shanghai. His experience shows why it’s important to learn the business etiquette in the country you are visiting. For, it varies widely from country to country and not knowing the nuances of business etiquette can cause a major embarrassment.

At his first meeting, the executive offered a nicely gift wrapper present to his Chinese counterpart. The HR manager in his company had told him that the Chinese love token presents. To his surprise, the Chinese gentleman smilingly declined to accept the gift. Thinking that he was just being polite, the Indian executive offered the gift again, but rather sheepishly put it back in his bag as the Chinese declined it for the second time. He obviously didn’t want to offend the sentiment of his host. But little did he know that it is part of the business etiquette in China to refuse gifts three times before accepting them. The presenter of the gift was supposed to graciously request him to accept it thrice.

Thus, it’s advisable to know the culture of a place before you offer business gifts. For example, giving cutlery as a gift to your business partner in Argentina will be symbolically interpreted that the giver has decided to end a relationship.

Also, in many European nations, an even number of flowers fewer than a dozen is appropriate only for funerals. And don’t give chrysanthemums or red roses as gifts in many of these countries. While the former is given only at funerals, the latter will be interpreted as trying to be romantic. An Indian business manager who gave roses to his prospective business partner in Italy was initially thought by his guest to be gay!

The gay V-P did not have to pay for his mistake heavily as his trip was more fact finding in nature. But talk to many of today’s global managers and you will find examples galore of things going horribly wrong due to the lack of knowledge of the business etiquette of the country they wer4e visiting.

The V-P gives several examples of the dos and don’ts of business etiquette in China. For example, do not give clocks or anything in white, blue or black to any Chinese business host, as they are associated with death in that country. Imagine an Indian manager (a Hindu particularly) getting a leather bag from a foreigner who proudly proclaims that it is made from cow hide.

Attending a dinner without knowing the business etiquette of the country you are visiting can also be hazardous. While in most European nations, a business guest is expected to eat all of the food given to them as a compliment to the quality of the cooking, don’t do the same if you are in China. For, your Chinese guest will assume you did not have enough food and are still hungry.

While on the topic of business dinners, if you are in Moscow, don’t ever leave an empty bottle on the table. It’s considered to be very poor manners. As soon as you finish the bottle, move it to the floor so that it is off the table.

There is a lot to learn even on maintaining eye contact with your business partners. In Ireland, for example, it is considered politer to maintain eye contact as not doing so will imply you are not interested or ignoring the other person. But it is exactly the opposite when you are in Japan. In Tokyo, the lesser the eye contact, the better off you are. The Japanese view direct eye contact as an affront and prefer only an occasional glance.

If you are on a business trip to Japan, you should receive even a business card with both hands (taking it with one hand is considered insulting) and bow subtly. And read the card with great interest. The short point is simply taking the card and putting it in your pocket is considered rude.

It is also advisable to brush up your knowledge on naming conventions. For example, many surnames change based on gender after marriage. In Russia, for example, Mr. Gubin’s wife would be called Mrs. Gubina. Referring to her as Mrs. Gubin is considered to be a serious faux pas.

Examples like this would make you think that it’s better to stay back in India where Mr. Pradhan’s wife would be just Ms. Pradhan and not Mrs. Pradhana. But since that’s hardly an option if you want your career graph to rise rapidly, rush to the next business etiquette training course.

shyamal.majumdar@bsmail.in

Business Standard 13.12.2007